Maintenance Management

Our team and our trusted network of suppliers are here to assist. Our in-house Service Department has a list of preferred suppliers vetted and approved based on strict criteria.
Our in-house Service Department has a list of preferred suppliers vetted and approved based on strict criteria: • Accreditation • Health and Safety • Certification • Availability • Reputation Based on the above, we can ensure that our buildings’ maintenance requirements are met at the best possible price and quality of workmanship. Communication between the approved service provider and our service department ensures that your property portfolio manager is regularly kept up to date on repairs and progress. A weekly report on the status of all repair work logged and in the process of being carried out is provided to your property portfolio manager. The above service is subject to the trustees signing a services agreement. The Maintenance Service Department will produce a weekly Job Monitor Report. This report provides a summary of all items logged and the status thereof. Upon completion of a job, the item is removed from this report but kept in the history of the scheme for future reference e.g. Warranties, guarantees and future budgeting of repairs.

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